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Patrick Jones

Thank you for the great service on the recent repair to our caravan shower. The work was done quickly and efficiently and the end result is a vastly improved shower unit that feels as solid and good as a domestic installation.

Patrick Jones
(I have sent a copy of this to Lunar)
 
Date: Sep 1st 2014
 
Andrew Wadeson

Just a few words of thanks for replacing our shower lining. Darren has done a great job with minimum of mess. I was unable to find any local repairer to take an interest in this work. Months passed by and even supplier dealership was not interested. I was told that caravan roof would have to come off to change shower cubicle liner which would cost so much that it would be a total loss. Then I found out about PSS.
Barry got in touch and called to look at our caravan. He knew how to fix it without roof being disturbed. Obsolete parts sourced without fuss and fitted professionally.
It was hard to believe that a cracked shower lining could possibly result in 'Total Loss' being suggested. The answer was to get in touch with people who know what they are doing. PSS is highly recommended.

Date: Aug 28th 2014
 
Barry Waterland

Thank you for an excellent job to shower panel. The shower looks brand new. Barry made a first class job and I feel so pleased to have had such a professional company carry out the repair. I could not be more satisfied.
Regards
Barry Waterland

Date: Jul 1st 2014

 
Pam&Peter Robinson
Date: Wed, 4 Jun 2014

Dear Barry and Darren many thanks for the excellent repair carried out on the shower tray and control valve of my Auto-Trail Mohican here in Luton.I was impressed by the time spent re-connecting the water pipes that I had blanked off (not an easy job).I have contacts in the caravan trade and have passed on your details with my recomendation in particular to a Rep who travels to most dealers in the country,I have also forwarded the enclosed recommendation to the M.M.M. magazine which should appear later this month.Having been in business for 40 years I appreciate good service which is so often in short supply,I am sure with service like this you will build a very succesful business.
Best wishes

Peter Robinson.


From: Pam & Peter Robinson
To: mmm@warnersgroup.co.uk
Sent: Thursday, May 08, 2014
Subject: Shower tray repair

I write to thank David Haigh for his recommendation of PSS (Plastic Shower Specialists) of Hull, MMM earlier this year.My shower tray was badly split and the control valve had been frost damaged with no easy access to replace it,a telephone call was made to PSS and they were most helpful just asking for pictures of the tray and control tower to be e-mailed to them.They confirmed that the parts were available and would be fitted within 2 weeks.They telephoned me on the second week to inform me that they would arrive first thing that Thursday, unfortunately I had to return my son to a London hospital to continue his cancer treatment and would not be available, within 5 minutes they had re-scheduled their jobs and informed me that they would be arriving on the Wednesday.Barry Burton duly arrived as promised and made a truly excellent job,you would not know it had been replaced, I also highly recommend this company,long may they prosper.
Peter Robinson (Beds)
Auto-Trail Mohican 2004
 
Elaine & Derek Armstrong

Darren and Barry arrived promptly at 09.30 and just got on with the job. Very professional approach and instilled confidence in us that they knew what they were doing. Our cracked shower was replaced without any mess and looks just like new, no one would know that any work in the shower area had taken place. Thank You so much. We would have no hesitation in recommending PSS to others. From arrival to leaving the whole job took around 2hrs.30 mins.and they cleaned up after themselves. A big THANK YOU to PSS.

Date: Aug 13th 13, 7:23 PM
 
Tony Wright

Good morning thank you for all the help and assistance in diagnosing and repairing the shower cubical in my new Vanmaster caravan. With Vanmaster going in to administration I was devastated when 2 sides of the shower split in half. You reasured me that you could repair and arranged date to suit my holidays. The work was undertaken faultlessly. Excellent service from skilled team thank you. To get this level of service at a realistic cost you deserves highest recommendation. Thanks again for a truley exceptional service

Tony Wright
Halesowen

Date: Jul 26th 2013
 
Dan and Jan Kelly

Thanks to Darren for a job very well done re-sealing the shower tray on our Coachman Laser.
Also we appreciate his patience in waiting for us to move the caravan from storage to our driveway so that he could work on it.
 
Date: Apr 11th 2013
 
Gerrard Oldham

I am very impressed with the speed of your response to do our repair. Fault in shower was reported to Chichester caravans on Thursday 14th March and you came to do the repair work on 26th March.

Darren was clean and tidy doing the job, and an excellent finish. Superb service all round

Date: Mar 26th 2013
 
Mike and Sharon

Surrey

Just to say thank you to Darren for such a fast, tidy and efficient service. You would never know the shower in our caravan had been cracked. :-)

Date: March 6th 2013

 
Alan Denton

Warsash Southampton

cannot recommend this business highly enough, the lads came on time, did a surperb job, clean and very professional restored my shower like new
well done :-)

Date: February 26th 2013
 
Just wanted to say that you did an excellent job on our caravan shower today. Would have no hesitation of recommending the Company. Great in this day and age to find someone who cares about the customer.
:-)

Happy Customer

Date: 4th December 2012
 
After looking to get my Lunar shower fixed i must say that PSS have done a first class job in replacing the base and not a pick of bother once again thanks lads!!!!!!!!!! :-) 

Mr P Thompson

Date: 3rd December 2012
 
Paul Dangerfield

Rotherham South Yorkshire

would just like to say a big thanks to john who came out to do a repair on our 2011 swift challenger 570 shower it was a first class job and left as good as new cleaned up after the work was finished nice to have someone you can trust and very polite courtteous thanks again Paul and Sue from Rotherham

Date: 11th November 2012 
 
Just a note to thank you very much Barry for re-sealing our shower cubicle.   Fab job as per usual.  Fantastic after care.       

Thank you again
 
Regards
Maggy

Date: Tue, 30 Oct 2012 14:47:29 -0400

 
Dear Sirs,

We are not sure which engineer came to carry out the warranty repair to our caravan at Bo – Peep Farm Adderbury on Monday 16th April, as we were not able to be present when the work was carried out. However, we would like to pass on our grateful thanks for an excellent job. The caravan was left absolutely spotless. It is always gratifying to know that there are people who take pride in the work they do and deliver the highest standards of workmanship. We would certainly recommend PSS to others without hesitation.

Thank you once again for your excellent service.

Stuart and Julie Clarke

Bedfordshire  22 Apr 2012   Lunar Delta caravan
 
Dear Darren/Barry.
Just to say a big thank you for the excellent service and brilliant job you have made in the repair of our shower
In our Coachman 520/4 VIP. Very prompt and efficient service also friendly and pleasant, pleasure to meet such nice guys like you. Would recommend you and the company to anyone needing repairs to there caravan shower.


Once again many thanks.

Arthur Jeggo
18.04.12

 
Hello Barry.

John arrived yesterday, as arranged, and swapped out the cracked base of our Lunar Freelander shower.

He replaced it quickly and cleanly, within an hour, with a new and superior base and left the job looking as good as new. He made very little mess either in the caravan, or in the area outside the caravan where he was working, and any he did make he cleared up before leaving.

We are extremely please with the quality of the repair and with John's workmanship. He was pleasant and friendly and informed us throughout of what he was doing.

Hopefully we won't need your services again but if we do we will have no hesitation in contacting you and we would certainly recommend you to anyone needing a shower repair in their caravan.

Regards,

Robert,

Solihull  2 Aug 2011   Lunar Freelander 585SI

 

Hi Yvonne,

I would just like to say how pleased we are with our cracked shower tray repair, which was carried out by Darren in the most careful and efficient way, you cannot tell that a new tray has been fitted, a super job.

And thank you and all at PSS for being so quick and helpful.

Mr and Mrs Short

Essex   18th July 2011

 
Hi Yvonne
I have had Mr Hurst on the phone to tell me the shower repair is complete.  I have also had Mrs Flanagan on the phone today with regard to another issue but I thought I would just let you know that both customers have said how impressed they were with the polite manner and the professionalism of the guys who did the repairs to their showers and also how pleased they were with the actual repairs, so many thanks Barry & Darren
 

Aftersales Manager

June 2011

 

Arrangements were made by telephone with Barry to replace the shower tray in our Coachman Laser caravan.  Barry kept us informed as to how long it would take to get the parts, notified us of their arrival and met us on our seasonal pitch in the Yorkshire Dales on the day and time agreed, despite him having a 100+ miles journey.  He was friendly, professional and efficient.  At the end of the job the caravan looked as it did when new.

We would certainly recommend PSS showers to anyone.

Thanks again for a great job.

John and Gail Moss.

May 2011

 

Dear Darren

Just a short note to say thank you for the excellent service and wonderful job you have made of the replacement of the shower tray in my Coachman Amara 530. Baring in mind the distance you had to travel the service was excellent, friendly, efficient and I will definitely recommend you and your company to any caravan owner that require shower repairs.

Once again thanks very much. 

Mike Hawker

Dover

31st January 2011
 

I would just like to say "Thank You" for your excellent service.  I really appreciate the effort Darren went to, especially delivering the shower kit in person and providing me with advice on how to fit the parts. 
 
I am pleased to say, it is all fitted and working well ! 
 
Thanks again, and I would not hesitate to recommend your 1st class services.
 
Best Regards
Bronwen Roberts

28th May 2010
 

Darren/Barry,
Darren has just finished the warranty repairs to the shower in my Coachman Pastiche caravan (a cracked base and detached sliding door track).  A missing washer on the drain outlet made this a bigger job than expected, as the whole base had to be cut out to ensure that there was no resultant hidden water damage.
I just wanted to let you know how pleased I am with the excellent quality of the work and the obvious care taken.  If I ever need plastic repairs in the future I would not hesitate to call on "plasticshowerspecialists" and will certainly recommend you to others.
Thanks for a brilliant job,
Mike Rea

19th May 2010
 

Date: Mon, 17 May 2010 20:23:41 +0100

Hi Darren 

Just a short note to say thank you for the excellent service and wonderful job you have made of the replacement of the shower tray in my Lunar Lexon 585 si.

The service was excellent, friendly, efficient and i will definately recommend you and your company to any caravan owner that require shower repairs.

Once again thanks very much.

Joe McLauchlin

 

Date: Sat, 5 Dec 2009

Hello to you all,

Following a visit from Darren, who solved the problem of a very noisy shower floor in our new Lunar Clubman SI, we are writing to thank everyone at PSS for the prompt and efficient service we received from you.

Firstly, the telephone contact from Yvonne, then Barry for ordering the parts required, and Darren, for the professional way in which the job was executed.

The shower cubicle, and the caravan, were left in such a clean and tidy state, that we would not have known anyone had even been in there, let alone carried out the necessary work.

Thank you once again, you have yet another very satisfied customer. Well Done!

May we take this opportunity to wish you all A Happy and Peaceful Christmas, and a Prosperous New Year.

Regards,

Jan & Fred Foster (Chesham)

 

Date: Sat, 10 Oct 2009 17:19:00 +0100

Subject: Thankyou

Hi

Just wanted to say thank you for a first class job. We are absolutely delighted with our new shower!

When you are up and running with your new website, drop us a mail and we will write some feedback for you

Thanks again

Ron and Julie


Subject:
Date: Sun, 26 Jul 2009 16:26:21 +0200

Hi Yvonne
First class service - very impressed with all at 'your' end - and I have made Mike McDonnell aware of my thoughts.
Our accounts have been authorised to send cheque by return as I promised.
Thank you.
Very best regards
Jackie
McDonnell Caravans Ltd


Subject: FW: Lunar Lexon 640 RS.
 

Sent: Wed 27/05/2009 17:59

Subject: Re: Lunar Lexon 640 RS.

Hi Joanne

Just to let you Know PSS came out to replace the split panel in our shower unit today, very nice chap.

Thank you for arranging this for us.

Thanks again

Sharon Grimwood


 

Subject: FW:
 

To:

Sent: Tuesday, June 16, 2009 11:41 AM

Subject: Warranty Claim

Liz

New shower tray insert has been fitted.

May I compliment you and the specialists concerned for your prompt and efficient service in this matter, the fitter was most polite and a pleasure to have working on the van. Efficient and very caring over protecting the flooring and furnishings while working on the shower.

Regards

Rick Bott



Subject: FW: Shower repair
 

Date: Wed, 3 Jun 2009 13:44:03 +0100
Subject:  Shower repair

To: pss_showers@hotmail.com

Hi, 

Just to say thank you for a perfect repair to my Coachman VIP 530/4  caravans shower.  The repair required a template due to the complex shape of the shower wall and this was made on the spot which in turn produced a perfect fit for a complete side wall.  This required a very high degree of skill and the result is perfection. 

Thank you for such a competent and very professional repair which returned my Coachman to it original condition.

Sincerely.

David E Webb. 

PS If you wish to transfer this to your website under my name you have my permission.


 

Subject: FW: FAO Barry Burton Re Mended shower tray
 

Date: Sat, 4 Jul 2009 18:44:19 +0100
From:
To: pss_showers@hotmail.com
Subject: FAO Barry Burton Re Mended shower tray

Dear Barry
I am just mailing to say thank you for the excellent repair of our shower, in the Lunar Freelander at Morben Isaf. Not only is it as good as new appearance wise, it is so much more solid underfoot. My husband and I am really pleased your work, thank you so much.
Lorraine Pearson
Though I am still not sure if I should let my husband use it again !!!!!!


Subject: FW: Swift Bowmere

From:
To: pssshowers@hotmail.co.uk
Subject: Swift Bowmere
Date: Mon, 29 Jun 2009 18:58:33 +0100

Hi Darren,

We have been up to the caravan and just wanted to say how pleased we are.  Despite a run of poor luck, or service, this has restored our faith.  The repair was done and the van was immaculate, we could not tell you had been there.

Once again thank you very much we will not hesitate to pass your e mail on if anyone says they need your help.

Best wishes

Anthony Moores


Scale Hall Farm        

3rd November 2008. 
 
      Sirs, I write in appreciation of the  wonderful workmanship shown by your fitter Darren. Having owned our caravan for three years and having permanently been plagued by problems with the shower unit it was re- assuring  to hear from some one who new what they were talking about. The work that your fitter attended to had been looked at and supposedly fixed on no fewer than four previous times. Being the Chairman of The Caravan Club South Lancashire Centre means that our caravan is used for most weekends of the year when we are out rallying.

      Once again we are now able to go out with the confidence in the knowledge that we can once again shower without the fear of having to  mop up the other parts of the van.

      I would recommend Plastic Shower Specialists to anyone that I come across having problems with their Shower rooms. Please pass on our thanks to Darren for a first class job. 

 

 

Office Tel 01482 650864

Barry: 07717 414284   barry@pssshowers.co.uk

Darren: 07792 734215  darren@pssshowers.co.uk

Yvonne: 01482 650864  yvonne@pssshowers.co.uk