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From: Christine Broadhurst - 25th September 2019 Thank you to PSS for your excellent service. After we discovered a crack in our caravan shower tray, we contacted our local supplier from whom we had bought the van. They contacted Coachman on our behalf and informed us that the shower tray was obsolete - so, the end of the line there. In the meantime, I had done some research online and seen all the very positive reviews of PSS and then contacted them. This morning, Darren arrived to fit our brand new shower-tray which looks immaculate. The service has been excellent from start to finish and I could not recommend them more. Thank you so much PSS for making our van 'better' and enabling us to sell it on without too much trouble should we choose to in the future. Very happy!
From: Gary Karr. 20 August 2019 Hi Barry Many thanks for your sterling work at our caravan. The new shower will be much easier to access than the old high-sided bath that you removed. We managed to find storage units which filled the space left by the bath’s removal. The bathroom looks as if it was designed this way. We are very pleased with it and will certainly recommend PSS to anyone interested here at the Park. Once again, many thanks for all your hard work. Kind Regards Gary Karr
From David Brierley 21st August 2019 I had a static caravan with a damaged shower. The base and sides were 8th January 2019
Hi Barry and Yvonne,
Very many thanks for the superb and professional job that Barry did on our cracked shower cubicle today. His vigilant eye spotted a serious crack that we had missed and he was able to repair that as well immediately. The whole job was done on our own driveway and took only about 90 minutes. The finished result is indistinguishable from brand new. May we also add that Barry is a very pleasant and tidy workman There was no mess at all left for us to clean up at the end.
We will not hesitate to recommend you to anyone in need of caravan shower repairs. Please feel free to give our phone number to anyone who seeks reassurance as to the quality of your work.
We wish you continued success with your business. You certainly deserve it.
Kind regards,
David and Joan B
5th July 2108 Way back in May 2016 I had my 2011 Bailey caravan shower wall replaced by PSS in Sywell, Northampton. The caravan shower has now been in use for 2 years/seasons and it is fair to say the shower wall has maintained its integrity and always remains as fresh as the day it was installed. I can't remember the chaps name who came out to me-I think he was a partner? Please pass on my regards as I said I would leave a review. Kind regards
27th June 2018 Hi, this is a massive thank you to Barry who repaired our Bailey Genoa Ian & Jean Campbell 21st June 2018 Hi, I am writing to say thank you for carrying out the repair work to my shower cubicle. It's a clean tidy job and the shower cubicle looks great again.
Many thanks.
Regards
Mr and Mrs M Richards
20 June 2018 On Monday 18th June 2018, Barry from PSS Showers came to my storage facility and replaced the cracked shower tray.
He was courteous, helpful and has done a superb job without any mess whatsoever.
We were delighted with the result.
Many thanks Barry and Yvonne (Lady in the office who was also very helpful in making the arrangements.)
Pat
15th June 2018 Simon Hill Van Location Message: Regards Simon
05 December 2017 Today I had the pleasure of meeting Barry from Plastic Showers Specialists Ltd. Barry had travelled from Hull to Crewe to repair the shower tray in my Coachman Lazer 650/4 after a repair had been attempted by a local caravan engineer, which when he had finished looked a total abortion.
I can’t thank Barry enough for the work he carried out. You would think to look at the quality of workmanship that the caravan had come straight from the manufacturer. I had been told by the local dealer that they would have to take the roof off to get the shower walls out in one piece before getting the old shower tray out, which had split, and they would want the caravan for at least three days to do the job. Barry cut the old shower tray out and made a absolutely amazing job of installing the new one. All in the space of three hours. Anybody that uses this firm will be totally satisfied with the quality of work and the price. I give plastic showers my authority to pass my phone number onto any potential customer should they want to verify any details regarding Plastic Showers quality of work, I would be more than happy to speak anyone who had any doubts about using Plastic shower Specialists Ltd Best Regards Phil Hollins 26 January 2017 Thank you Barry..just had a damaged shower cubicle taken out and a new one fitted by Barry Burton at Plastic Shower Specialists ,,a perfect days work .very proffessionaly executed no mess .very friendly and polite..100% satisfaction..would reccomend his service and workmanship with no qualms whatsoever... Alan Hinsley 19th November Would like to say a big thank you to Barry for fitting new shower in Thank you once again. Linda and Andrew Harrison 7th Nov 2016 With many thanks for a wonderful job. A couple of weeks ago the OH was cleaning our Elddis Affinity before it goes up for sale when she found that the shower wall was cracked horizontally over its full width about 80cm up from the shower tray. We had cleaned the shower down a couple of weeks before and it was fine. Although we don't use it, the wife cleans it down regularly so we would have noticed if it had cracked earlier or if it had sustained any damage. As the shower was out of warranty we called in Plastic Shower Specialists. We sent them some photo's of the damage and received a quote by return. Today Darren from PSS came out to do the repair and all I can say is that it was amazing. I would defy anyone to know that a whole new wall had been put in. Unfortunately I was not at home to see how he did it but suffice to say it is a 1st class repair and worth every penny to restore a great caravan back to pristine condition. Full marks for a superb service from PSS. Hopefully we won't need them again, but there will be no hesitation if we do. Alistair Ross (Sherburn in Elmet) 25th October 2016: Hi, like to thank Darren on repairs to shower cubicle in our swift bolero, it looks better now than when it was new. The job was carried out on our drive in Lancashire , . It appeared to us that it would be a difficult and daunting task, Thanks again Darren superb job. Thanks also to Barry for phone calls and arranging work. Tom /June Cadman Morecambe 16th August 2016 A note to thank you and Barry for excellent service and repair to my van shower tray. A very professional and friendly approach and a service I cannot fault. Thank you all Stuart Bower 2nd August 2016 John Atkinson Just wanted to say a huge thank you to all the team for a fantastic repair/ replacement of the shower tray in our Delta caravan. How refreshing to meet such professional people who care about what they do. Thanks again. John. 2nd August 2016 Dear Yvonne Rachel Higgins 28 Jul 2016 Hi Yvonne & Barry Just a quick message to say thanks for the fantastic job you made of installing the shower at my sisters van, I'm sure she will be over the moon with it, as we are, thanks again. Phil & Lorraine Fri, 3 Jun 2016 Hi Yvonne. Just thought I should email you to praise the service of PSS from the 1st call to the great installation by Darren. Thanks again.
Ian whitehead.
Would just like to thank you for your excellent service. Darren put a new shower tray in our new Swift motorhome he managed to sort the problem out for us, he had never come across this problem before. The job was completed efficiently and in a friendly manner, it was left clean and tidy and you wouldn't have known he had been. Great service,
thank you. Mr Graham White
27th May 2016
Our first Fibreglass Repair.. (Recommended through Lamplas Polymer Engineering)
Hi Lisa
Can I just say the shower engineer who came out was really very good he stayed till 6.00 to make sure the resin was dry he did a fantastic job and I was really pleased with him thank you Karen Dobbs We had a shower cublcle repaired by Darren at Thorpe Park Cleethorpes
and cannot praise the service enough.He was prompt, polite and did a great job. We would not hesitate to use your service again or recomend you to contacts wishing a repair. Keep up the good work, Mr John Grundy - Mansfield (Recommended by Robinsons Caravans)
19/05/2016
Hi, sorry this is a bit late in coming back to you but this is the first time we have visited our caravan since the repair.
May I thank you for such a superb job to our shower tray, fantastic.
Thank you
Keith & Dianne Sheldon
Ray Surgey First of all may I Thank you, Barry for your very nice and helpful information that you gave me. I had a problem with my shower wall, Barry told me the best way to do this, told me a time and date when Darren would come and sort out the problem and on time as arranged, up came Darren, on time Explained everything what he was going to do and did Ray Surgey. 31/3/16 Steve Bailey We have a 2004 Cosalt Riviera Siesta 29 x 10 that was suffering from a cracked shower tray - as a direct result (Barry found) of a previously botched repair. We contacted PSS who provided us with a firm quote. Barry duly arrived on the dot and undertook what can only be described as a truly professional repair. What a superb job! We are immensely pleased and have absolutely no qualms in recommending PSS to anyone faced with a holiday home owners worst nightmare - a knakered shower tray! PSS should re-name themselves 'International Rescue' - FAB! 15th February 2016 |
| Clive (submitted on Facebook)
Would just like to say a huge thank you to everyone at p s s (especially Barry) for fitting a fantastic new shower in our caravan recently. I would definitely recommend this company for their speedy and quality workmanship and the fact they kept us up to date every step of the way. 21st December 2015 |
| Terry Baines
I would like to say thanks to Darren for the fantastic job he has done on my shower in a lunar Solaris looks like a new shower now the base is now solid no flex and left the van spotless covered the floor and the bed before starting work Thanks again Terry Oct 16th 2015 |
| 30 Aug 2015 17:18:16
Hi Yvonne, Just to let Barry know we eventually went away in our caravan for a few days, tried the shower and was very impressed with Barry's work. As promised, please find below copy of the email we have sent to Caravan Club in the hopes that they will generate interest in your company by fellow caravanners. Many thanks for all your help. Ken and Susan Parker We have been caravan club members for the last 2 years and we are still novice caravanners. We recently had a problem with a leaking shower and having scoured the club magazine could find no advertising for repairs therein. We went to a local caravan dealer who recommended a company to us - PSS Plastic Shower Specialists who although based in Hull came down to Kent and carried out a first class repair on the shower. We feel that it would be beneficial to caravan club members if there were some form of listings for quality repairers to help members find a reputable company to resolve any problems that can happen during the course of caravanning. If this could possibly be included in your magazine - possibly in the form of a telephone help line perhaps, we would like to recommend that PSS Plastic Shower Specialists - 01482 650864 could be incorporated. Many thanks Ken Parker - Kent |
| Nick Lewis
I broke the shower tray by standing on the waste outlet. "What do I do!". Contact a knight in shining white van called Barry, that's what. He turned up within a very short interval and replaced the shower tray. You would not know that it had been repaired, the work was beautifully done. My wife's face was a picture of delight when she saw it! Well done PSS, I wish the rest of the caravan industry was as good. You set the standard. Nick July 14th 2015 |
| John Dakin
We felt we needed to send our testimonial asap to you to say how quick and professional the installation of our shower was today 6/7/15. The work was carried out to a very high standard and all left very clean and tidy Jo and John Dakin July 6th 2015 |
| Discussion Posted by Graham Hatch (UpYonder) on www.caravantalk.co.uk
http://www.caravantalk.co.uk/community/topic/107340-never-rains-but-it-pours/#entry1202688 Posted 24 June 2015 - 04:49 PM Posted 24 June 2015 - 05:33 PM Posted 24 June 2015 - 06:33 PM Posted 24 June 2015 - 08:08 PM Posted 24 June 2015 - 08:15 PM Posted 25 June 2015 - 02:34 PM Posted 06 August 2015 - 09:30 AM Posted 15 August 2015 - 05:55 PM I have had the same excellent service from these guys, they managed to get my shower cubicle replaced free of charge after confirming to Coachman it was a factory fault, this was despite Coachman refusing on several occasions to cover it under warranty, I sent them, the dealer and Coachman the same photos it was only Barry who secured the repair with Coachman, dealer had no idea |
| Bob Eldridge
After getting over the shock of finding our new elddis caravan shower side wall completely split from wall to wall we were advised by the dealer that it would be repaired under warranty at our storage facility by a company named PSS. That repair has now been completed and what a brilliant job you made of it ,fast , efficient and with no mess a complete new wall that you would not know had been damaged ,many thanks Darren for a brilliant repair.Regards Bob Oct 2nd 2014 |
| Patrick Jones
Thank you for the great service on the recent repair to our caravan shower. The work was done quickly and efficiently and the end result is a vastly improved shower unit that feels as solid and good as a domestic installation. Patrick Jones Date: Sep 1st 2014 |
| Andrew Wadeson
Just a few words of thanks for replacing our shower lining. Darren has done a great job with minimum of mess. I was unable to find any local repairer to take an interest in this work. Months passed by and even supplier dealership was not interested. I was told that caravan roof would have to come off to change shower cubicle liner which would cost so much that it would be a total loss. Then I found out about PSS. Date: Aug 28th 2014 |
| Barry Waterland
Thank you for an excellent job to shower panel. The shower looks brand new. Barry made a first class job and I feel so pleased to have had such a professional company carry out the repair. I could not be more satisfied. Date: Jul 1st 2014 |
| Pam&Peter Robinson Date: Wed, 4 Jun 2014 Dear Barry and Darren many thanks for the excellent repair carried out on the shower tray and control valve of my Auto-Trail Mohican here in Luton.I was impressed by the time spent re-connecting the water pipes that I had blanked off (not an easy job).I have contacts in the caravan trade and have passed on your details with my recomendation in particular to a Rep who travels to most dealers in the country,I have also forwarded the enclosed recommendation to the M.M.M. magazine which should appear later this month.Having been in business for 40 years I appreciate good service which is so often in short supply,I am sure with service like this you will build a very succesful business. Peter Robinson. From: Pam & Peter Robinson I write to thank David Haigh for his recommendation of PSS (Plastic Shower Specialists) of Hull, MMM earlier this year.My shower tray was badly split and the control valve had been frost damaged with no easy access to replace it,a telephone call was made to PSS and they were most helpful just asking for pictures of the tray and control tower to be e-mailed to them.They confirmed that the parts were available and would be fitted within 2 weeks.They telephoned me on the second week to inform me that they would arrive first thing that Thursday, unfortunately I had to return my son to a London hospital to continue his cancer treatment and would not be available, within 5 minutes they had re-scheduled their jobs and informed me that they would be arriving on the Wednesday.Barry Burton duly arrived as promised and made a truly excellent job,you would not know it had been replaced, I also highly recommend this company,long may they prosper. |
| Elaine & Derek Armstrong
Darren and Barry arrived promptly at 09.30 and just got on with the job. Very professional approach and instilled confidence in us that they knew what they were doing. Our cracked shower was replaced without any mess and looks just like new, no one would know that any work in the shower area had taken place. Thank You so much. We would have no hesitation in recommending PSS to others. From arrival to leaving the whole job took around 2hrs.30 mins.and they cleaned up after themselves. A big THANK YOU to PSS. Date: Aug 13th 13, 7:23 PM |
| Tony Wright
Good morning thank you for all the help and assistance in diagnosing and repairing the shower cubical in my new Vanmaster caravan. With Vanmaster going in to administration I was devastated when 2 sides of the shower split in half. You reasured me that you could repair and arranged date to suit my holidays. The work was undertaken faultlessly. Excellent service from skilled team thank you. To get this level of service at a realistic cost you deserves highest recommendation. Thanks again for a truley exceptional service Tony Wright Date: Jul 26th 2013 |
| Dan and Jan Kelly
Thanks to Darren for a job very well done re-sealing the shower tray on our Coachman Laser. Date: Apr 11th 2013 |
| Gerrard Oldham
I am very impressed with the speed of your response to do our repair. Fault in shower was reported to Chichester caravans on Thursday 14th March and you came to do the repair work on 26th March. Darren was clean and tidy doing the job, and an excellent finish. Superb service all round Date: Mar 26th 2013 |
| Mike and Sharon
Surrey Just to say thank you to Darren for such a fast, tidy and efficient service. You would never know the shower in our caravan had been cracked. 🙂 Date: March 6th 2013 |
| Alan Denton
Warsash Southampton cannot recommend this business highly enough, the lads came on time, did a surperb job, clean and very professional restored my shower like new Date: February 26th 2013 |
| Just wanted to say that you did an excellent job on our caravan shower today. Would have no hesitation of recommending the Company. Great in this day and age to find someone who cares about the customer. 🙂 Happy Customer Date: 4th December 2012 |
| After looking to get my Lunar shower fixed i must say that PSS have done a first class job in replacing the base and not a pick of bother once again thanks lads!!!!!!!!!! 🙂
Mr P Thompson Date: 3rd December 2012 |
| Paul Dangerfield
Rotherham South Yorkshire would just like to say a big thanks to john who came out to do a repair on our 2011 swift challenger 570 shower it was a first class job and left as good as new cleaned up after the work was finished nice to have someone you can trust and very polite courtteous thanks again Paul and Sue from Rotherham Date: 11th November 2012 |
| Just a note to thank you very much Barry for re-sealing our shower cubicle. Fab job as per usual. Fantastic after care.
Thank you again Regards Maggy Date: Tue, 30 Oct 2012 14:47:29 -0400 |
| Dear Sirs,
We are not sure which engineer came to carry out the warranty repair to our caravan at Bo – Peep Farm Adderbury on Monday 16th April, as we were not able to be present when the work was carried out. However, we would like to pass on our grateful thanks for an excellent job. The caravan was left absolutely spotless. It is always gratifying to know that there are people who take pride in the work they do and deliver the highest standards of workmanship. We would certainly recommend PSS to others without hesitation. Thank you once again for your excellent service. Stuart and Julie Clarke Bedfordshire 22 Apr 2012 Lunar Delta caravan |
| Dear Darren/Barry. Just to say a big thank you for the excellent service and brilliant job you have made in the repair of our shower In our Coachman 520/4 VIP. Very prompt and efficient service also friendly and pleasant, pleasure to meet such nice guys like you. Would recommend you and the company to anyone needing repairs to there caravan shower. Once again many thanks. Arthur Jeggo |
| Hello Barry.
John arrived yesterday, as arranged, and swapped out the cracked base of our Lunar Freelander shower. He replaced it quickly and cleanly, within an hour, with a new and superior base and left the job looking as good as new. He made very little mess either in the caravan, or in the area outside the caravan where he was working, and any he did make he cleared up before leaving. We are extremely please with the quality of the repair and with John's workmanship. He was pleasant and friendly and informed us throughout of what he was doing. Hopefully we won't need your services again but if we do we will have no hesitation in contacting you and we would certainly recommend you to anyone needing a shower repair in their caravan. Regards, Robert, Solihull 2 Aug 2011 Lunar Freelander 585SI |
| Hi Yvonne,
I would just like to say how pleased we are with our cracked shower tray repair, which was carried out by Darren in the most careful and efficient way, you cannot tell that a new tray has been fitted, a super job. And thank you and all at PSS for being so quick and helpful. Mr and Mrs Short Essex 18th July 2011 |
| Hi Yvonne I have had Mr Hurst on the phone to tell me the shower repair is complete. I have also had Mrs Flanagan on the phone today with regard to another issue but I thought I would just let you know that both customers have said how impressed they were with the polite manner and the professionalism of the guys who did the repairs to their showers and also how pleased they were with the actual repairs, so many thanks Barry & Darren Aftersales Manager June 2011 |
| Arrangements were made by telephone with Barry to replace the shower tray in our Coachman Laser caravan. Barry kept us informed as to how long it would take to get the parts, notified us of their arrival and met us on our seasonal pitch in the Yorkshire Dales on the day and time agreed, despite him having a 100+ miles journey. He was friendly, professional and efficient. At the end of the job the caravan looked as it did when new.
We would certainly recommend PSS showers to anyone. Thanks again for a great job. John and Gail Moss. May 2011 |
| Dear Darren
Just a short note to say thank you for the excellent service and wonderful job you have made of the replacement of the shower tray in my Coachman Amara 530. Baring in mind the distance you had to travel the service was excellent, friendly, efficient and I will definitely recommend you and your company to any caravan owner that require shower repairs. Once again thanks very much. Mike Hawker Dover 31st January 2011 |
| I would just like to say "Thank You" for your excellent service. I really appreciate the effort Darren went to, especially delivering the shower kit in person and providing me with advice on how to fit the parts.
I am pleased to say, it is all fitted and working well ! Thanks again, and I would not hesitate to recommend your 1st class services. Best Regards Bronwen Roberts 28th May 2010 |
| Darren/Barry, Darren has just finished the warranty repairs to the shower in my Coachman Pastiche caravan (a cracked base and detached sliding door track). A missing washer on the drain outlet made this a bigger job than expected, as the whole base had to be cut out to ensure that there was no resultant hidden water damage. I just wanted to let you know how pleased I am with the excellent quality of the work and the obvious care taken. If I ever need plastic repairs in the future I would not hesitate to call on "plasticshowerspecialists" and will certainly recommend you to others. Thanks for a brilliant job, Mike Rea 19th May 2010 |
| Date: Mon, 17 May 2010 20:23:41 +0100
Hi Darren Just a short note to say thank you for the excellent service and wonderful job you have made of the replacement of the shower tray in my Lunar Lexon 585 si. The service was excellent, friendly, efficient and i will definately recommend you and your company to any caravan owner that require shower repairs. Once again thanks very much. Joe McLauchlin |
| Date: Sat, 5 Dec 2009
Hello to you all, Following a visit from Darren, who solved the problem of a very noisy shower floor in our new Lunar Clubman SI, we are writing to thank everyone at PSS for the prompt and efficient service we received from you. Firstly, the telephone contact from Yvonne, then Barry for ordering the parts required, and Darren, for the professional way in which the job was executed. The shower cubicle, and the caravan, were left in such a clean and tidy state, that we would not have known anyone had even been in there, let alone carried out the necessary work. Thank you once again, you have yet another very satisfied customer. Well Done! May we take this opportunity to wish you all A Happy and Peaceful Christmas, and a Prosperous New Year. Regards, Jan & Fred Foster (Chesham) |
| Date: Sat, 10 Oct 2009 17:19:00 +0100
Subject: Thankyou Hi Just wanted to say thank you for a first class job. We are absolutely delighted with our new shower! When you are up and running with your new website, drop us a mail and we will write some feedback for you Thanks again Ron and Julie |
Subject:
Date: Sun, 26 Jul 2009 16:26:21 +0200
Hi Yvonne
First class service - very impressed with all at 'your' end - and I have made Mike McDonnell aware of my thoughts.
Our accounts have been authorised to send cheque by return as I promised.
Thank you.
Very best regards
Jackie
McDonnell Caravans Ltd
Sent: Wed 27/05/2009 17:59
Subject: Re: Lunar Lexon 640 RS.
Hi Joanne
Just to let you Know PSS came out to replace the split panel in our shower unit today, very nice chap.
Thank you for arranging this for us.
Thanks again
Sharon Grimwood
Sent: Tuesday, June 16, 2009 11:41 AM
Subject: Warranty Claim
Liz
New shower tray insert has been fitted.
May I compliment you and the specialists concerned for your prompt and efficient service in this matter, the fitter was most polite and a pleasure to have working on the van. Efficient and very caring over protecting the flooring and furnishings while working on the shower.
Regards
Rick Bott
Date: Wed, 3 Jun 2009 13:44:03 +0100
Hi,
Just to say thank you for a perfect repair to my Coachman VIP 530/4 caravans shower. The repair required a template due to the complex shape of the shower wall and this was made on the spot which in turn produced a perfect fit for a complete side wall. This required a very high degree of skill and the result is perfection.
Thank you for such a competent and very professional repair which returned my Coachman to it original condition.
Sincerely.
David E Webb.
PS If you wish to transfer this to your website under my name you have my permission.
Subject: FW: FAO Barry Burton Re Mended shower tray
Date: Sat, 4 Jul 2009 18:44:19 +0100
Dear Barry
I am just mailing to say thank you for the excellent repair of our shower, in the Lunar Freelander at Morben Isaf. Not only is it as good as new appearance wise, it is so much more solid underfoot. My husband and I am really pleased your work, thank you so much.
Lorraine Pearson
Though I am still not sure if I should let my husband use it again !!!!!!
Subject: Swift Bowmere
Date: Mon, 29 Jun 2009 18:58:33 +0100
Hi Darren,
We have been up to the caravan and just wanted to say how pleased we are. Despite a run of poor luck, or service, this has restored our faith. The repair was done and the van was immaculate, we could not tell you had been there.
Once again thank you very much we will not hesitate to pass your e mail on if anyone says they need your help.
Best wishes
Anthony Moores
Scale Hall Farm
3rd November 2008.
Sirs, I write in appreciation of the wonderful workmanship shown by your fitter Darren. Having owned our caravan for three years and having permanently been plagued by problems with the shower unit it was re- assuring to hear from some one who new what they were talking about. The work that your fitter attended to had been looked at and supposedly fixed on no fewer than four previous times. Being the Chairman of The Caravan Club South Lancashire Centre means that our caravan is used for most weekends of the year when we are out rallying.
Once again we are now able to go out with the confidence in the knowledge that we can once again shower without the fear of having to mop up the other parts of the van.
I would recommend Plastic Shower Specialists to anyone that I come across having problems with their Shower rooms. Please pass on our thanks to Darren for a first class job.